Terms and Conditions

Last updated: July 29, 2026

These Terms and Conditions govern your access to and use of KathyBaldwin.me and the information, resources, downloads, links, forms, booking tools, media materials, and other content made available through it.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, do not use the website.

In these terms, “we,” “us,” and “our” refer to Kathy Baldwin and Finally Business Systems.

WEBSITE PURPOSE

This website provides information about:

Kathy Baldwin
Finally Business Systems
You Are Not the System
books
speaking
media appearances
interviews
podcasts
workshops
frameworks
business systems
artificial intelligence
automation
related business activities

Website content is provided for general informational, educational, promotional, and professional purposes.

NO CLIENT OR PROFESSIONAL RELATIONSHIP

Using this website, submitting a form, downloading a resource, sending an email, or booking an introductory appointment does not create:

a client relationship
an advisory relationship
a consulting relationship
an employment relationship
a partnership
a joint venture
an agency relationship
a fiduciary relationship
a professional-services relationship

A professional or client relationship exists only when separately confirmed in writing and governed by an applicable agreement.

NO PROFESSIONAL ADVICE

Website content is not:

legal advice
financial advice
tax advice
accounting advice
medical advice
mental-health advice
therapeutic advice
human-resources advice
cybersecurity advice
regulatory advice
other licensed or regulated professional advice

Business, leadership, systems, AI, automation, buyer journey, podcast, and operational information is general in nature. It may not apply to every organization, industry, jurisdiction, business model, or circumstance.

You are responsible for obtaining advice from appropriately qualified professionals where professional guidance is required.

NO GUARANTEE OF RESULTS

Examples, frameworks, methods, recommendations, case studies, interviews, and business discussions are provided to support understanding and decision-making. We do not guarantee:

revenue
profit
growth
reduced workload
increased sales
business continuity
efficiency
speaking bookings
media coverage
publication
audience growth
lead generation
conversion
automation performance
software performance
AI accuracy
AI performance
specific personal or business results

Results depend on factors outside our control, including:

implementation
timing
market conditions
business model
leadership
team capacity
resources
technology
permissions
data quality
customer behaviour
regulatory requirements
third-party platforms
business decisions

INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its original content are owned by or licensed to Kathy Baldwin or Finally Business Systems. Protected materials may include:

written content
frameworks
methodologies
diagrams
graphics
logos
branding
photographs
videos
audio
downloads
book content
course content
presentations
assessments
worksheets
templates
reports
page design
website copy
You Are Not the System materials
Finally Business Systems materials
related names, marks, and brand assets

You may view and use the website for personal, informational, and legitimate internal business review. You may not, without prior written permission:

reproduce substantial portions of the website
republish website content
commercially distribute content
sell or sublicense materials
present our frameworks or methodologies as your own
remove copyright notices
remove attribution
remove trademark notices
remove ownership notices
copy or imitate protected branding
scrape the website
harvest website content
systematically download website content
use automated extraction tools
create competing frameworks from protected materials
use website content to train, build, sell, or improve a competing model, product, service, course, database, artificial-intelligence system, or methodology
create derivative commercial materials from protected content

Short quotations may be used for commentary, review, reporting, or discussion where legally permitted and properly attributed.

YOU ARE NOT THE SYSTEM

You Are Not the System is a proprietary body of work created by Kathy Baldwin. It may include:

doctrine
terminology
frameworks
models
teaching materials
diagrams
assessments
course content
book content
presentation content
diagnostic concepts
founder-dependency concepts
intelligence-extraction concepts
human-versus-system concepts
buyer-pathway concepts

Access to public website content does not grant permission to reproduce, teach, certify, license, sell, or commercially apply the proprietary methodology.

THIRD-PARTY TRADEMARKS AND MATERIALS

Names, logos, publication covers, program names, platform marks, book covers, and other third-party materials remain the property of their respective owners. Their appearance on this website may be used for:

identification
commentary
proof of participation
media reference
historical reference
informational purposes

Their appearance does not imply ownership, sponsorship, endorsement, partnership, or affiliation unless expressly stated.

ACCEPTABLE USE

You agree not to:

use the website for unlawful purposes
use the website for fraudulent purposes
submit false information
impersonate another person
interfere with website security
interfere with website operation
introduce malware
introduce malicious code
attempt unauthorized access
attack forms, calendars, accounts, files, or infrastructure
scrape or crawl the website without written permission
harvest email addresses or contact information
misuse forms
misuse booking tools
misuse downloads
harass or threaten any person
infringe intellectual-property rights
infringe privacy rights
infringe publicity rights
violate contractual rights
misrepresent Kathy Baldwin
misrepresent Finally Business Systems
misrepresent You Are Not the System

FORMS AND INQUIRIES

Submitting a form does not guarantee:

acceptance of a speaking engagement
acceptance of a media request
availability
a reply within a particular time
a proposal
a contract
a partnership
a collaboration
a service relationship
representation
publication
participation

You are responsible for providing accurate information. We may decline to respond to incomplete, misleading, abusive, irrelevant, automated, or inappropriate submissions.

APPOINTMENT BOOKINGS

Booking an appointment does not create a binding agreement. A booking is not a confirmed speaking engagement, media appearance, consulting engagement, service agreement, partnership, or contract unless separately confirmed in writing. You are responsible for:

providing accurate information
attending at the scheduled time
confirming your time zone
rescheduling when necessary
cancelling appropriately
reviewing confirmation information

We may reschedule, decline, or cancel an appointment where necessary.

SPEAKING AND MEDIA MATERIALS

Speaker one-sheets, media kits, biographies, headshots, logos, book covers, and related materials may be downloaded for legitimate event-planning, media, interview, publication, or promotional purposes connected to Kathy Baldwin. These materials may not be:

sold
materially altered
used to imply endorsement
used to create false claims
used in misleading advertising
used in unrelated commercial products
used to impersonate Kathy Baldwin
used to train or create synthetic identity content without permission

Reasonable cropping and sizing for approved editorial or event use is permitted where the material is not distorted or misrepresented.

DOWNLOADS AND DIGITAL MATERIALS

Downloads are provided for personal use or authorized internal business review unless another licence is expressly stated. You are responsible for:

verifying file compatibility
maintaining security software
protecting downloaded files
complying with any stated licence
preventing unauthorized distribution

We do not guarantee that downloads will:

remain available indefinitely
work on every device
work in every browser
work with every software version
remain unchanged

EXTERNAL LINKS

This website links to third-party websites, publications, stores, social platforms, media pages, booking tools, podcasts, and external services. External links are provided for convenience, reference, proof, or access.

We do not control and are not responsible for:

third-party content
accuracy
availability
pricing
products
services
transactions
security
privacy practices
changes to external pages
expired links
removed content
third-party representations

Your use of an external website is governed by that website’s terms and policies.

ARTIFICIAL INTELLIGENCE AND AUTOMATION CONTENT

Website content may discuss artificial intelligence, automation, agents, software, integrations, and emerging technology. Technology may change rapidly and may behave differently depending on:

configuration
provider
permissions
data
integrations
security settings
human review
business context
legal requirements

You are responsible for independently evaluating:

accuracy
suitability
security
privacy
compliance
bias
human-review requirements
operational impact
contractual obligations
legal obligations

Do not rely on AI-generated or automated outputs without appropriate human judgment and review.

CASE STUDIES AND EXAMPLES

Case studies, examples, scenarios, testimonials, and results may reflect particular circumstances. They are not guarantees that another person or business will achieve the same outcome. Details may be summarized, anonymized, edited for clarity, or presented with permission.

WEBSITE AVAILABILITY

We may change, update, suspend, restrict, remove, or discontinue any part of the website without notice. We do not guarantee:

uninterrupted availability
permanent access
error-free operation
compatibility with every device
compatibility with every browser
availability of external links
availability of downloads
availability of forms or calendars

ERRORS AND UPDATES

We attempt to provide accurate and current information. Website content may contain:

typographical errors
outdated information
broken links
technical errors
omissions
third-party information that later changes

We may correct or update content at any time.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” We disclaim warranties and representations, express or implied, regarding:

accuracy
completeness
reliability
merchantability
fitness for a particular purpose
non-infringement
availability
security
freedom from error
freedom from harmful components

Nothing in these terms excludes rights or warranties that cannot legally be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Kathy Baldwin and Finally Business Systems will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising from or related to:

use of the website
inability to use the website
reliance on website content
reliance on AI or automation information
external links
downloads
forms
booking tools
unavailable services
technical errors
third-party platforms

This may include loss of:

revenue
profit
opportunity
data
goodwill
productivity
business continuity
anticipated savings

Where liability cannot legally be excluded, liability will be limited to the minimum amount permitted by applicable law.

INDEMNITY

To the extent permitted by law, you agree to indemnify and hold harmless Kathy Baldwin and Finally Business Systems from claims, losses, liabilities, damages, and reasonable costs resulting from:

unlawful use of the website
violation of these terms
infringement of another person’s rights
information or material you submit
misuse of website content
misuse of downloads
misuse of forms or booking tools

PRIVACY

Use of personal information submitted or collected through the website is governed by the Privacy Policy available at:
https://kathybaldwin.me/privacy

GOVERNING LAW

These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Subject to rights that cannot legally be waived, disputes relating to the website or these terms will be submitted to the courts located in Ontario, Canada.

SEVERABILITY

If any provision of these terms is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.

NO WAIVER

Failure to enforce a provision does not waive the right to enforce it later.

ENTIRE WEBSITE TERMS

These Terms and Conditions and the Privacy Policy constitute the general terms governing use of this website. Separate agreements may apply to services, speaking engagements, courses, purchases, partnerships, licensing, or other business relationships. Where a separate signed agreement conflicts with these general website terms, the signed agreement will govern that specific relationship.

CHANGES TO THESE TERMS

We may update these Terms and Conditions when the website, business, services, technology, or legal requirements change. The Last updated date identifies the most recent revision. Continued use of the website after an update constitutes acceptance of the revised terms.

CONTACT

Questions regarding these Terms and Conditions may be directed to:

Kathy Baldwin
Finally Business Systems

Email:
kathy@kathybaldwin.me

Website:
https://kathybaldwin.me